Join Our Team!

Position: Virtual Mental Health and Social Media Assistant (Philippine Only)

Ready to join a team that’s changing lives?   

APPLY TODAY and become part of the Healing Hearts journey!

APPLY NOW: HERE

At Healing Hearts Counseling Service, we are dedicated to changing lives by helping individuals create a renewed version of themselves. Our mission is to guide people through their healing journey with compassion, promoting holistic wellness—mind, body, and spirit. We believe in fostering growth, resilience, and lasting transformation.

About the Role

We’re seeking a motivated, detail-oriented Virtual Mental Health and Social Media Assistant to support our growing team. If you’re passionate about mental health, thrive in a remote work environment, and love bringing creativity and organization to your work, we want you on our team!

Responsibilities include:

Client Support

• Coordinate patient scheduling, rescheduling, and follow-ups.

• Manage new client intake and ensure accurate EHR documentation.

• Maintain HIPAA compliance with all records.

Insurance and Billing

• Submit and track insurance claims.

• Verify client insurance benefits and maintain records.

• Support invoicing, payment processing, and billing questions.

Patient Communication

• Respond to client inquiries via phone, email, and messaging.

• Send monthly engagement check-ins, birthday cards, and review requests.

Provider Support

• Collaborate with therapists and administrative staff to ensure seamless care.

• Assist with staff onboarding, meeting coordination, and KPI tracking.

Social Media and Marketing

• Create and schedule brand-aligned content for Facebook, Instagram, TikTok, YouTube, Google, and LinkedIn.

• Monitor engagement, manage comments, and foster community.

• Draft monthly newsletters and manage broadcast messages.

Admin and Office Management

• Prioritize and manage emails, text messages, and digital communications.

• Assist with job postings, candidate screenings, and interviews.

• Maintain organized digital receipts and clinic records.

What We’re Looking For

• Must be Phillippine.

• English-speaking and writing proficiency (Required)

• Ability to work 8:00 AM–5:00 PM CST

• Experience in mental health or psychology office support, including billing

• Strong organizational and independent work skills

• Reliable internet and home office setup

• Familiarity with patient intake, scheduling, billing, and customer service

Ready to join a team that’s changing lives? Apply today and become part of the Healing Hearts journey!

APPLY NOW: HERE